Monthly Archives: January 2009

Bad UI Discourages Cops in Queensland

How important can good (or bad) user interface design be? If the system you’re building is the Queensland Police’s record-management system, the interface can apparently be so bad that police would rather let petty criminals go free than try to enter an arrest report on the thing. In one case, the police found data-entry so […]

A Tale of Two Web Sites

I just finished applying (online) for unemployment, and then followed the EDD‘s link to CalJobs. The difference in understanding of UI/UX principles between the two sites is shocking. The EDD’s “Eapply4UI” site, aside from having a name that looks like it’s trying to fit onto a vanity license plate, is surprisingly good at what it […]