Don’t Waste My Time With Email Confirmation Fields

Posted Sunday, June 7th, 2009 at 5:58 pm

I just ran into yet another form on a web page that looked like this:






… and so on



These things drive me nuts. Once I’ve typed my email address in the first time, I just type Shift-Home to highlight the entire field, Ctrl-C to copy, then tab to the next field and paste it in. That’s still four more keystrokes than I should have to bother with.

Why do we never see forms like this?







… and so on



Why not just make the user confirm everything? What’s so special about email addresses that we have to type them twice?

My simple answer: nothing. Don’t do this. The only reason password fields have a second “confirm” field is that password fields mask the input, so the user can’t see what they’re typing.

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